Tapjoy, Inc. ("Tapjoy") operates an ad network platform that allows app developers to serve ads within their apps, and advertisers to promote their products, and services within apps.
We collect information in either of 2 ways:
This privacy policy describes Tapjoy’s privacy practices with respect to information it processes through its ad network. This privacy policy does not govern the use of our website, dashboard for publishers, and dashboard for advertisers.
Tapjoy serves ads to users all around the world. Accordingly, throughout the document, we try to harmonize our approach and the language of the privacy policy as much as possible. However, sometimes we refer to specific laws that require further disclosures. For example, whenever you see throughout the policy the annotation “The GDPR angle”, it means that the purpose of such section is to satisfy the transparency requirements of the General Data Protection Regulation (the “GDPR”), and therefore it applies only to personal data (as defined by the GDPR) associated with devices who we deem to be located in the European Economic Area, United Kingdom, or Switzerland. If you are a resident of California, Virginia, Colorado,Connecticut, Florida, Oregon, Texas, Montana, Delaware, Iowa, Nebraska, New Hampshire, or New Jersey, please see the “State Privacy Rights” section of this privacy policy for information related to privacy laws in these states.
Identifiers: Advertising ID, IP address, a self-created ID unique to a specific app, and IDs unique only to apps of the same developer. The term Advertising ID refers to the Google Advertising ID on Android devices, and ID For Advertising (“IDFA”), on iOS devices . The Advertising ID is a resettable persistent identifier generated by Android or iOS that allows online advertising companies to recognize a device across apps, for advertising purposes. You can find additional information about how to limit our use of the Advertising ID under “How to Control Information”. If you submit a customer support request to us, we will also collect your email address in order to respond to your request. If you opt in to receive marketing materials from us, we will also collect your email address in order to provide you information on our products and services.
General technical information about a device: Technical information such as the device’s time zone, the amount of free memory on the device, the name and version of the app to which the ad is served, battery status, operating system name and version, the language of the operating system, time zone, the name of the mobile carrier, internet connection type (e.g. WiFi), etc.
Campaign information: An indication if an ad was viewed, or clicked, or if there was an install of an advertised app. Information about actions performed within an advertiser’s app following such an install, such as in-app purchases, and level in the game (if the advertiser chooses to provide such information). Publishers, at their option, may also share with us information about what level of the game you are on and your in-app purchases.
We (including our affiliates) use the information we collect through our ad network platform to provide you with the service and to serve ads on app developers' apps. More specifically, we use that information in the following ways:
The GDPR Angle:
Our legal basis for processing personal data:
We share information with:
We keep information as long as necessary to provide our services or as permitted in light of the purpose(s) for which it was obtained and consistent with applicable law, for example, for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.Generally speaking. Information used for interest-based ad targeting is rotated out on a 90-day basis. Conversion data and non-production backups of production data are retained for longer due to financial records and disaster recovery requirements.
Updated versions of iOS, and Android, enable you to control how apps can collect the Advertising ID. To do that, please follow the below instructions:
With regards to marketing emails, you may withdraw your consent using the unsubscribe link available at the bottom of all marketing emails we send to you.
Depending on the country or state in which you reside, you may have various privacy rights such as the right to request from us access to and rectification or erasure of your personal data we process as controllers, or to restrict or to object to processing of your personal data in accordance with the provisions of the GDPR. To submit a request for exercising your rights, please use one of the following ways:
Please note that we will process your request subject to verification, and authentication of your identity.
The GDPR Angle:
Withdraw consent – You have the right to withdraw the consent you provided to us. You can withdraw your consent from within the app you provided to us the consent (this will affect only our processing within this specific app), or by following the instructions above on how to control collection of device data (this will affect our processing of data of all apps on your device). With regards to marketing emails, you may withdraw your consent using the unsubscribe link available at the bottom of all marketing emails we send to you.
Data subject rights – Please note that you have the right to request from us access to and rectification or erasure of your personal data we process as controllers, or to restrict or to object to processing of your personal data in accordance with the provisions of the GDPR. To submit a request for exercising your rights, please use one of the following ways:
Please note that we will process your request subject to verification, and authentication of your identity.
Complaint to supervisory authority – You also have the right to file a complaint with the relevant supervisory authority (e.g. of your country or domicile) where Tapjoy has not addressed your concerns.
We store information that we collect from a device on our Amazon Web Services and Google Cloud servers in the United States. Accordingly, please note that if you do not live in the United States, we will transfer your information to and store it in the United States.
The GDPR Angle:
We will transfer personal data to third parties located outside of the European Economic Area, the United Kingdom, or Switzerland based on standard contractual clauses.
Developers using Tapjoy services may offer any of the following three categories of applications: 1) child-directed (Users are likely children), 2) mixed audience (users are both children and non-children), 3) non-child directed (users are unlikely to be children). If the application is mixed audience, the developer should implement an age-gate where required by law, and send a signal to Tapjoy which indicates that we need to limit data collection and not provide the Tapjoy service. The developer similarly categorizes applications which are specifically child-directed. A child is considered to be any user under the age of consent in their applicable jurisdiction.
In connection with the Tapjoy services, in the event we receive a signal from a developer, we will collect and maintain a service-specific identifier associated with the developer’s application in order to enable a service block since the Tapjoy services are not intended for children.
If you believe your child has provided us with personal information, you may contact us at tapjoy_privacy@unity3d.com and we will make reasonable efforts to delete the information from our records.
The GDPR Angle:
We do not collect or otherwise process personal data from individuals in the European Economic Area, the United Kingdom, and Switzerland whom we know to be under the applicable age stated in the different implementations of the GDPR, except to comply with law or to support our legitimate interests or the legitimate interests of our app developers partners as described above.
We may revise this privacy policy from time to time. The most current version of the policy will govern our processing of information and is posted at https://dev.tapjoy.com/en/legal/Privacy-Policy. If we make a change to this policy we will post the revised privacy policy to this page.
California, Virginia, Connecticut, Colorado, Florida, Oregon, Texas, Montana, Delaware, Iowa, Nebraska, New Hampshire, and New Jersey, residents have certain rights under state privacy laws with respect to personal data we collect. If you are a resident of such states, this section of the privacy policy contains disclosures required by law and explains rights that may be available to you.
This section applies only to personal data that is subject to the state laws noted above.
In many cases, we act as a service provider or processor to collect personal data from, or on behalf of, customers who use our services. These customers have their own privacy policies that describe how they use information. To the extent that we are processing personal data subject to state privacy laws on behalf of a customer in our role as a service provider or processor, you should reach out to that customer directly to exercise your rights under state privacy laws.
The remainder of this section provides disclosures for users for cases where we are not acting as a service provider or processor to a customer.
Personal Data We Collect and Disclose: In the past 12 months, we have collected, sold (including sharing for targeted advertising), and disclosed for business purposes the following categories of personal data. We do not knowingly sell, nor do we share or process for targeted advertising purposes, personal data about consumers under the age of 16.
Categories of Personal Data | Disclosed for business purposes to the following categories of third parties: | Sold to the following categories of third parties (including sharing for targeted advertising purposes): |
Personal and online identifiers (such as first and last name, email address, or unique online identifiers) | See the “How We Share Information” Section | All categories listed below. |
Commercial or transactions information (like records of products or services purchased, obtained, or considered) | See "How We Share Information" Section | Not sold. |
Internet or other electronic network activity information (such as browsing history, search history, interactions with a website, email, application, or advertisement) | See the “How We Share Information” Section | All categories listed below. |
Geolocation information | See the “How We Share Information” Section | All categories listed below. |
Other information about you that is linked to the personal information above | See the “How We Share Information” Section | All categories listed below. |
Categories of Sources – As described in the “About Us” section above, we collect personal data from the following categories of sources:
Our Purposes for Processing Personal Data – We use and disclose the personal data we collect for our commercial and business purposes, as further described above in the “How We Use the Information We Collect” and the “How We Share Information” Sections.
Recipients of Personal Data – Although we do not sell personal data for monetary consideration, we do sell personal data, including sharing for targeted advertising purposes, subject to users’ choices communicated to us by app developers, to the categories of third parties listed below:
Your Rights Regarding Personal Data – Residents of certain states have rights with respect to the personal data collected by businesses like Tapjoy. You may be able to exercise the following rights regarding your personal data, subject to certain exceptions and limitations: The right to confirm whether we are processing personal data about you.
While some states provide residents with rights related to “sensitive” personal data, Tapjoy does not collect this type of personal data.
Exercise your rights – To exercise any of the above rights, please use one of the following ways:
Depending on your state, if you have submitted a request that you believe we have not fulfilled, you may contact us to appeal our decision by replying to our response to your request, or by contacting us at tapjoy-privacy-request@unity3d.com.
Verification Process and Required Information – Note that we may need to request additional information from you to verify your identity or process your request, although you will not be required to create an account with us to submit a request or have it fulfilled. We will require you to provide, at a minimum, your email address and state of residence. We will also collect information that identifies your device when you submit a request, in order to help verify your identity.
Authorized Agent – You may designate an authorized agent to make a request on your behalf by verifying your identity and providing the agent with written permission to make the request on your behalf.
Information about California resident requests in 2022 – As required by California law, You may view our CCPA Transparency Report at https://unity.com/legal/privacy-report. CONTACT US
Unity Technologies S.F., located at 30 3rd Street, San Francisco, CA 94103 (United States contact), is the organization responsible for collection, use, and disclosure of your Personal Information under this Privacy Policy.
If you have any questions about this Privacy Policy, please contact us at DPO@unity3d.com.
Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.
You can contact us as follows:
1. DPO@unity3d.com
2. Tapjoy, Inc. ℅ Unity Technologies, 30 3rd Street, San Francisco, CA 94103 (United States contact)
3. Unity Technologies ApS, Niels Hemmingsens Gade 24, 1153 Copenhagen, Denmark (European Union contact)
4. Unity Technologies, GINZA SIX 8F, 6-10-1 Ginza, Chuo-ku, Tokyo Japan 104-0061 (Japan Contact)
Please note, these communication channels do not support customer support matters. Please visit https://tapjoy.helpshift.com/hc/en/ to access our customer support center for help with customer support questions or concerns.
_Effective Date: June 11, 2024